Success Stories At ACS Dataline, we are committed to our customers and believe that our true value is reflected in the solutions we provide and our customers satisfaction. ACS Dataline sets the standard for quality, performance, and reliability. Success Stories As the market leader in communication services our primary source of new customers is the amazing number of "word of mouth" endorsements we get from our existing customers. Companies of all sizes and in all industries across the country have successfully worked with ACS Dataline, to improve business, realize significant ROI and create competitive advantage. Read about some of them here: AMC Theaters The Houston Chronicle DHL Gilbarco Veeder-Root Guaranty Bank Hibernia Rackspace Managed Hosting Trillion Universal Health Services, Inc (UHS) AMC Theaters is one of the world’s largest theatrical exhibition companies, with nearly 3,500 screens, including locations in most major markets in the United States and six other countries. Recognized as the leader in modern, megaplex-style theatre complexes, AMC is the choice of almost 170 million moviegoers each year. AMC management wanted to create an entertainment atmosphere that would be unrivaled in the industry, offering an experience that no other theatre chain could match while generating additional revenue. AMC had been through 5 vendors to try and accomplish a 500 screen roll-out for a satellite fed digital theatre projection system. None of the vendors had the right combination of project management and technical skills--until they brought in ACS Dataline. We completed a 1,172 Screen Roll-out in 72 Major Markets in 3 months time. Since then, ACS Dataline has implemented a turn-key solution to provide not only installation services, but also procurement, materials management, asset tagging, server burn-in/integration, mock theatre set-up and testing and installation for all networked systems for new theatres to include, POS, voice, digital menu boards, marquees, DTDS, kiosks, plasma screens and all associated network cabling and testing. The successful deployment of this new technology, has allowed AMC to attract more high-end advertisers and boost concession sales. Once ACS Dataline took on the role of single source provider, AMC was able to reduce the number of project managers, eliminate the daily conference calls, and reduce costs. The efficiencies provided by ACS Dataline equated to a hard savings of $77,868 over the first three month period. They were also able to reduce overall headcount. ACS Dataline has helped AMC theaters to achieve quick turn-around on a critical business project and meet cost saving and revenue generating goals. Back to Top The Houston Chronicle is the largest newspaper in Texas. It is also the seventh largest daily newspaper in the United States with a daily readership of more than 1.2 million and more than 1.8 million on Sundays. They employ approximately 4500 people on 10 different floors in a building of roughly 800,000 square feet. So when the Houston Chronicle needed to upgrade their entire facility to CAT 6, everything had to be live, reliable and they couldn't’t afford any delays. That’s why they chose ACS Dataline. During the course of this 2 and ½ year, $2 million project, ACS Dataline ran parallel networks, assisted with network gear and troubleshooting and ran fiber for press equipment in a live environment to maintain the papers 24 X 7 business needs . In fact, our team of professionals was so reliable that the Chronicle has contracted us to assist them with the infrastructure in their historic Kempwood facility (Old Houston Post Building). In order to preserve the building and make it functional ACS Dataline will be deploying a wireless solution as well as re-cabling the facility where it is appropriate and possible. Back to Top For more than 35 years, DHL has built the world's premier global delivery network by trailblazing express shipping in one country after another. Over 220 countries and territories later, DHL is the global market leader of the international express and logistics industry. DHL specializes in providing customers with innovative and customized transportation solutions from a single source. When DHL acquired Airborne they needed to find a vendor with the project management and technical skills to quickly and efficiently retrofit 122 Airborne locations to DHL standards. ACS Dataline was initially hired by a consulting firm to do the job. The high quality of our work, ease of doing business, and professionalism has lead to DHL inviting ACS Dataline to bid on additional projects, such as a Call Center in Houston. ACS Dataline is proud of the trusting relationship we have built, not only with DHL, but with all of our customers. Back to Top Gilbarco Veeder-Root is the leading global supplier of fuel dispensing equipment, fully integrated point of sale systems for the global petroleum marketplace as well as automatic tank gauging and fuel management systems. All of these state of the art systems require project management and technical skills to be able to roll them out on a tight timeline. That’s where ACS Dataline comes in. We have been working with Gilbarco Veeder-Root on multi-site deployments to connect point of sales systems to software, integrating the cash register, with credit card swipes, gas pumps and car washes, and providing the infrastructure that remotely monitors everything from auto tank gauges to financial transactions. Back to Top With approximately $17 billion in assets, Guaranty Bank is one of the largest financial institutions owned by a Texas-based company. It operates more than 140 banking centers in Texas and California, serving over 300,000 families. ACS Dataline has over a five years of relationship with Guaranty originating with back-up support and system upgrades for their Y2K implementation plan. When Guaranty need to find a single source provider for all of their voice, data, cabling, telecommunications and wireless solutions, they knew from experience that ACS Dataline had the broad capabilities, project management skills, and personal support they were looking for. When Guaranty was out of bandwidth and not achieving optimal utilization of equipment or space, ACS Dataline redesigned their communications room. This redesign maximized what they had and provided them with additional bandwidth at a minimal cost and without the installation of any additional hardware. ACS Dataline also implemented call transferring between Guaranty’s branches and Call Center, and installed key-system voice solutions at all of the new central Texas locations. Most recently ACS Dataline has rebuilt the infrastructure in the Austin headquarters, including wireless antennas. Back to Top Hibernia is a regional bank that prides itself on personal attention and superior customer service. They provide a broad range of financial products and services, including deposit products; consumer, commercial, small-business, international, mortgage and private banking; leasing; treasury management; trust and investment management; brokerage; investment banking; and insurance. Hibernia needed a single provider with a broad range of technical expertise and project management to bring together their infrastructure, voice, data and security solutions as they expanded into new markets. ACS Dataline has proven to be a wise choice for Hibernia in assisting them with this daunting operational mission. ACS Dataline worked closely with Hibernia’s I.T. team to develop an effective methodology for building branches rapidly and efficiently. ACS Dataline is responsible for all of the security, cabling and IT infrastructure services. In addition, we developed online dispatch services in order to expedite trouble tickets and service requests through one point of contact. We have completely coordinated the cabling, electrical, security and service providers in all of their new locations. Hibernia’s initial expansion plan called for 20 new locations by 2005—they have actually opened more that 50 new locations in that timeframe, with plans for more. ACS Dataline is proud of the role we have played in the tremendous growth and success of Hibernia. Back to Top Since 1998, Rackspace has been providing industry-leading managed hosting services for their clients. Rackspace is the fastest-growing managed hosting specialist in the world, offering a wide range of managed services with proactive service level management, all based on the unique needs of each customer. They needed to design the network infrastructure for their San Antonio headquarters, and were interested in cost savings. Instead of engaging high end consultants, they opted to work with ACS Dataline. We stepped in with the right combination of skills and experience. ACS Dataline successfully designed and installed a cabling plant for Rackspace with the 5 9’s reliability that is vital to their business. Back to Top Trillion is a leading provider of wireless broadband services and high-speed Internet access for education, healthcare, libraries and government. One of their specialties is managing wireless networks for school districts. Trillions leadership decided to outsource the installation and troubleshooting of the network equipment, but needed to find a partner with the appropriate skills. That’s why they turned to ACS Dataline. ACS Dataline had the competencies required to perform the configuration from the old network to the new wireless network. Additionally we had the expertise necessary to ensure the security of the network during the vulnerable cut over period. ACS Dataline worked hand in hand with Trillion in providing their customers with greater bandwidth and speed in a wireless environment while maintaining their security. Back to Top Universal Health Services, Inc (UHS) is one of the nation’s largest and most respected healthcare management companies, operating acute care hospitals, behavioral health facilities and ambulatory and radiation centers nationwide. Initially UHS was working with a variety of contractors and installers. They were having difficulty with consistency in quality as well as the vendor’s ability to meet deadlines and stay on schedule. ACS Dataline quickly stepped in to deliver the right set of project management and other skills to meet aggressive timelines and complete quality new construction projects. We installed cable, conducted site surveys, designed wireless networks for redundancy, and installed access points. Our project managers and team of technicians were also involved in implementing a security solution in Labor and Delivery, which included CCTV, card access, badging, and security bracelets for mothers and babies. ACS Dataline quickly established a trusted partnership, and currently has 6 additional projects in the works with UHS valued at over $1 million dollars. Back to Top One-Stop Shop By outsourcing to ACS Dataline, and fulfilling their diverse needs through one service provider, customers find our one-stop shop approach cost-effective, convenient, and highly efficient. Having one provider take the full responsibility for the project not only increases confidence in the project, but also makes implementation more cost- efficient compared to a situation where two or more service vendors are involved. Success Stories The Houston Chronicle The largest newspaper in Texas. full story... Rackspace Managed Hosting Since 1998, Rackspace has been providing industry-leading managed hosting services for their clients. full story... DHL For more than 35 years, DHL has built the world's premier global delivery network full story...

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