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ACS Dataline Privacy Policy ACS Dataline's Privacy Policy

ACS Dataline believes strongly in protecting personal information and strives to ensure the privacy of customers and partners.  Our privacy policy explains how we collect, maintain, and utilize personal information through our website.

Collection
Personal information includes any data which can be used to identify or track an individual, including name, phone number, e-mail address, IP address, and other relevant profiling information such as job title, industry, business associations, personal preferences, etc. that may be collected for various reasons.

All browsing of our website is done anonymously, as we do not assign logins or ask for a password at any stage.  While we do record IP addresses to better determine geographical distribution of visitors to our site, as well as areas of the site they frequent, we never link these IP addresses to any other personal information gathered from our site.

ACS Dataline collects personal information on a voluntary basis through our Contact form, as well as e-mail inquiries directed to Human Resources and other ACS personnel.  All information collected this way is at the consent of the user, and viewed only by appropriate personnel within our organization.  This information is transferred within our company only when the request or information contained therein explicitly requires such data sharing.

Maintenance
When a user supplies ACS Dataline with personal information (generally for purposes of a reply), this contact information will often be logged for a period of time as a case or lead, facilitating follow-ups of questions, trouble tickets, and requests.  These logs are used only for addressing and replying to a user inquiry.  Unless required by law to release information, any personal data submitted through our website will be available only to the relevant personnel to whom the inquiry is targeted.

Usage
As ACS Dataline responds directly to online inquiries, a certain level of personal information is needed to establish and maintain contact with potential customers and partners.  ACS relies primarily on direct e-mail and phone contact to handle questions, complaints, and other issues.

Likewise, ACS Dataline gathers IP information to provide traffic information for our website.  These allow us to better understand our customers’ geographical location and to determine which areas of our website they find most relevant.

ACS Dataline never provides personal information to any third-party organizations, except under the following conditions:

  • A specific request to do so is made by the individual user
  • ACS must engage a partner company to meet a specific need or request from the user, and specific information is needed by the partner to meet the user’s needs
  • We are required to by law; or to protect personal safety, the safety of the public, and/or this website

 

Third Party Sites
This website contains links to several third party sites which are not owned or operated by ACS Dataline.  ACS Dataline assumes no responsibility for the privacy policies of these third party sites, and users are advised to independently evaluate the privacy practices of any site they visit before submitting personal information.

 

One-Stop Shop

By outsourcing to ACS Dataline, and fulfilling their diverse needs through one service provider, customers find our one-stop shop approach cost-effective, convenient, and highly efficient. Having one provider take the full responsibility for the project not only increases confidence in the project, but also makes implementation more cost- efficient compared to a situation where two or more service vendors are involved.


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